|Name of Distributor||RIPVANWINKLE|
|Administrative Manager||佐藤 章|
4-1-1004 Daikanyamacho, Shibuya-ku, Tokyo
For comments and inquiries, please contact us by e-mail.
|postage||Delivery will be by Yamato Transport.
Hokkaido, Kyushu, and Okinawa: 1,100 yen (tax included)
880- (tax included) for areas other than the above
However, shipping is free for orders and shipments of ¥11,000 (tax included)- or more per order.
(Basically, shipping is only available within Japan.)
|Payment Method||Cash on delivery (cash on delivery only)
Various credit cards (JCB/AMEX/VISA/MASTER/DINERS)
Please note that debit cards are not accepted for cash on delivery.
*Please register as a member before using credit cards for purchases.
|Charges other than product and shipping charges
|When using Yamato Takkyubin Cash on Delivery (COD), a COD fee will be charged per order, regardless of the number of packages included in the package. The charges are as follows
Less than 10,000 yen 330 yen (tax included)
10,000 yen or more but less than 30,000 yen 440 yen (tax included)
30,000 yen or more, but less than 100,000 yen 660 yen (tax included)
100,000 yen or more 1,100 yen (tax included)
|Payment Period||In the case of cash on delivery, please pay the delivery company for the merchandise in exchange for the merchandise.
The payment will be settled when the shipment is completed.
Please specify the desired delivery date. Delivery is available from the same day.
(*Some areas, such as Hokkaido, Kyushu, and the remote islands of Okinawa, will be delivered the next day or the day after.
You can also specify the time zone.
For more information about credit card payment, please contact
|From the time of order
Number of days from order to delivery
|Within 4 to 5 business days.
(This may vary depending on the time of year, such as during the year-end and New Year's holidays.)
|Order Changes and Cancellations||Cancellation of orders, additions or changes of products cannot be accepted.|
|Returns and Exchanges||We do not accept returns, refunds, size exchanges, or other exchanges for customer reasons.
We inspect the items at the time of shipping, but only in the case of defective items, we will exchange the item for a good one at our expense. (Please contact us within 7 days of the order date.)
If you have purchased the last stock, we will inform you of this before shipping. Please check and understand that we are unable to exchange for good items before you purchase.
|About the display of product photos||The image may look slightly different depending on your monitor or browser. Please understand this in advance.|
|Application validity period||In case of out-of-stock, we will contact you by e-mail within 2 business days. (However, please refer to our store hours for year-end and New Year's holidays, etc.)|